Connect Fulfilment Plus to Claude and ChatGPT
Fulfilment Plus knows what it charged to pick, pack and ship your orders. MerchantFlow joins those charges to Shopify orders so your AI can show the fulfilment cost and margin you actually earned.
Trusted by
Brands already running their numbers on MerchantFlow
The same data your AI will be reading.
3,490
orders analysed
What you can ask once it is connected
“Which orders lost margin after Fulfilment Plus charged fulfilment and freight?”
The lowest-margin orders paid nearly half of their basket value in pick and pack plus freight. Those charges reduced contribution margin from 28% to 0.4%, while the larger baskets stayed above 20%.
Example answer, shown to illustrate the shape and level of detail. Your figures come from your own connected account.
What Fulfilment Plus alone cannot tell you
Connecting an AI directly to Fulfilment Plus is genuinely useful, and for some questions it is all you need. It stops being enough the moment the question involves money you spent somewhere else.
- Your order revenue and product cost without the fulfilment bill
- Freight recorded against each consignment rather than an assumed rate
- Resends and ad-hoc charges that arrive after the original shipment
- How New Zealand fulfilment compares with your other 3PLs
What MerchantFlow adds
- Pick and pack charges matched to the Shopify order they belong to
- Freight from each consignment added to the order-level fulfilment cost
- Resends and replacement charges included when Fulfilment Plus reports them
- Month-end reconciliation so invoiced adjustments replace earlier figures
- Account-scoped, read-only reporting with packaging and storage kept separate
Fulfilment Plus reports fulfilment charges and freight in NZD, excluding GST. It does not bill product cost, packaging or storage per order, so those remain separate from the order-level fulfilment figure.
What merchants say
Store owners who trust MerchantFlow with their numbers
Real reviews from merchants running their stores on MerchantFlow.
MerchantFlow has become one of the most valuable tools in my business. As a tradie building Mech Tools from the ground up, understanding true profitability is critical. MerchantFlow gives me clear, accurate data that helps me make better business decisions.
Mech Tools Pty LTD
Australia · 18 days using the app
I've tried quite a few of these profit tracker apps (even tried making one myself), but honestly, none of them offer what MerchantFlow does and the ones that come close cost 10x the monthly price. My favorite feature by far is the integration with my 3PL, so the data I'm seeing is the actual data not a guess.
Netherlands · 21 days using the app
I've been using MerchantFlow for the last six months in order to better understand my brand's profitability. The tool has without a doubt been super insightful and allowed me to make changes within the business that have nearly doubled our brand's monthly profit. This is the best profit analysis and optimisation tool going around for any ecommerce brand owner right now.
Australia · 6 months using the app
Its super important for me to know my numbers down the the exact percentage and I can trust Merchant Flow to get it right. I've used other softwares in the past but none of them have half of the features this does and always end up not being correct. Highly recommend using it if you're running an ecommerce store.
Australia · 2 months using the app
How to connect it
- 01
Connect Fulfilment Plus to MerchantFlow
Authorise Fulfilment Plus from your MerchantFlow integrations page. We start pulling and normalising the data straight away.
- 02
Add MerchantFlow to ChatGPT or Claude
In ChatGPT, open MerchantFlow from the plugin directory. In Claude, add it as a connector. Either way you approve read-only access and there is nothing to install. Your dashboard shows the current steps for each client, because the clients move their menus often. In Meta's Muse, ask it to create a custom connector with the MerchantFlow URL.
- 03
Ask in plain English
Your AI now reads the same figures as your dashboard, joined across every source you have connected.
MerchantFlow is listed in ChatGPT's plugin directory
Open the listing in ChatGPT, sign in or start a trial, and approve read-only access. There is no server URL to copy.
Included on every paid plan, trials included. Starter reads 90 days of history, Pro reads 12 months, and Plus and Agency read your full history.
The tools your AI calls
These are the actual tools MerchantFlow exposes for Fulfilment Plus questions. Every claim on this page maps to one of them.
run_fulfillment_digestlookup_orderget_pnl_summaryCommon questions
Can it change anything in Fulfilment Plus?
No. The connection is read-only and no write access exists to grant. Your AI can read figures and reason about them; it cannot create, edit, pause or delete anything.
Will the numbers match my dashboard?
Yes. Your AI calls the same calculations the MerchantFlow dashboard uses, so the same question over the same period returns the same figure in both places.
